Very easy process of ordering
Then they rung us up to check we had ordered right mattress and sorted out delivery fantastic service fantastic price and in the town I’m living
We are generally pleased, but a little disappointed with the quality and workmanship of the material covering the base. The headboard covering appears to be fine. Also, the baseboard, that the mattress sits on isn't as thick/sturdy as we were expecting, especially as it is super-king size.
The bed is well made and beautiful. Came as 3 parts (2 boxes as bed base and the headboard), with gas lifts pre-installed so very easy to assemble. Delivery guys are awesome who delivered right into our apartment on 3rd floor. Unfortunately there’s one leg missing and customer service mailed the missing leg out within a week so it’s now well balanced. I would have given 5 stars if the headboard is not blocking the way when we open the bed (because the upper side of the headboard is thicker). End opening would not have the same issue.
From the first night, we had the best of sleeps.
I chose well, and knowing it is using wool and natural fabrics, and the best bit, being made in the UK.
Lovely mattress, would definitely recommend 👌
Lovely mattress, very comfortable and no chemical stink when first out of packaging, hooray!